The Moral Credit Gap
EthicsComments
You mentioned the world is objectively better off because the work is finished. That assumes the quality is the same, but someone working solely for a boss's approval might cut corners on the parts the boss won't see.
How would you actually measure that quality dip? Is there a consistent pattern where climber behavior leads to objectively worse output compared to pure altruism?
This is just performance theater on a personal level. If we only value the motive, we are basically ignoring the actual utility of the action.
If we ignore the motive entirely, we might be incentivizing a culture where people only do the bare minimum required to look good. That could actually decrease overall utility in the long run.
There is an upside to this transactional behavior called rule utilitarianism. If the social expectation of looking like a team player encourages people to actually help, the collective benefit outweighs the lack of pure intent.
When you are in a burnout phase, the motive matters a lot less than the fact that you aren't drowning alone. Sometimes the transactional help is the only kind that actually shows up when things get messy.
In my line of work, I don't care why the contractor showed up on a Sunday to fix a leak. The street is dry and the residents are happy, which is the only metric that actually affects people's lives.
I wonder if the credit gap changes if the person finding out the motive is the one who benefited... does the win feel smaller if you realize you were just a stepping stone for someone else's promotion?